Privacy Policy

Introduction

This Privacy Policy explains how MBSoft Systems LLC ("we," "us," or "our") collects, uses, and protects your information when you use the UnWeb service, including our website at unweb.info, the UnWeb API, dashboard at app.unweb.info, the UnWeb CLI, and the UnWeb browser extensions for Chrome and Firefox (collectively, the "Service").

By using the Service, you agree to the collection and use of information as described in this policy.

Information We Collect

Account Information

When you register for an UnWeb account, we collect:

• Email address
• First and last name (optional)
• Password (stored as a salted hash; we never store your plaintext password)

API Usage Data

When you use the UnWeb API (via the dashboard, CLI, or browser extensions), we record:

• Timestamp of each conversion request
• Conversion type (paste, upload, or URL)
• Input size (in bytes)
• Whether the conversion succeeded or failed

We use this data to enforce usage quotas, generate your usage statistics, and improve the service.

Payment Information

Payments are processed by Stripe. We do not store your credit card number, CVC, or full billing details on our servers. Stripe handles all payment data in accordance with PCI DSS standards. We store only:

• Stripe customer and subscription identifiers
• Subscription plan and status
• Billing cycle dates

Automatically Collected Information

Our website uses Google Analytics to collect anonymous usage statistics such as page views, referral sources, and general geographic region. This data is aggregated and cannot identify you personally.

Browser Extensions

What the Extensions Collect

• Page HTML: When you click "Convert," the extension reads the HTML content of the currently active tab and sends it to the UnWeb API (api.unweb.info) for conversion to Markdown. This is the core functionality of the extension.
• API key: Your UnWeb API key is stored locally using your browser's storage.sync API and is sent as an authentication header with each conversion request.

What the Extensions Do Not Collect

• The extensions do not track your browsing history
• The extensions do not run on pages unless you explicitly click the convert button
• The extensions do not collect or transmit any data in the background
• The extensions do not inject scripts, ads, or tracking pixels into any webpage
• The extensions do not store any page content after conversion — results exist only in your browser session

Permissions Explained

• activeTab: Allows reading the current tab's HTML only when you click the extension icon
• storage: Stores your API key locally in your browser
• scripting: (Chrome only) Executes a content script to extract the page's HTML for conversion

Data Flow

When you convert a page: your browser sends the page HTML to api.unweb.info over HTTPS. The API processes the HTML, returns Markdown, and discards the input. No page content is stored on our servers after the response is sent.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Enforce usage quotas and billing
• Process payments through Stripe
• Send transactional emails (account verification, password resets)
• Monitor for abuse, fraud, and security threats

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

• Account data: Retained for as long as your account is active. You can request deletion at any time.
• Usage records: Retained for billing and analytics purposes. Aggregated statistics may be retained indefinitely.
• Converted content: Not retained. HTML input is processed in memory and discarded after the Markdown response is returned.
• Server logs: Retained for up to 90 days for debugging and security purposes.

Data Security

We take reasonable measures to protect your data, including:

• All data in transit is encrypted via TLS (HTTPS)
• Passwords are hashed using industry-standard algorithms
• API keys are generated with cryptographically secure random values
• Database backups are encrypted and stored in Azure Blob Storage
• Access to production systems is restricted and audited

Third-Party Services

We use the following third-party services that may process your data:

• Stripe — Payment processing (Stripe Privacy Policy)
• Google Analytics — Website analytics (Google Privacy Policy)
• Microsoft Azure — Infrastructure and backup storage (Microsoft Privacy Statement)

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your account and associated data
• Export your usage data

To exercise any of these rights, contact us at the address below.

Children's Privacy

The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

MBSoft Systems LLC
Email: info@mbsoftsystems.com
Website: unweb.info